Returns & Exchanges
At Fitness Vending, we want you to be fully satisfied with your equipment and supplements. If your purchase doesn't meet your performance standards, you can return most items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, including all manuals, accessories, and a copy of your receipt to ensure a smooth processing experience.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of the tracking number for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5 to 7 business days.
